Who we are
At FeSe Millinery, we are committed to protecting the privacy and personal information of our customers, website visitors, and trainees. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us through our website, social media, or other communication channels. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our services or website:
Personal Information:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information
- Social media account details (if interacting via social platforms)
2. How We Use Your Information
The information we collect is used to provide you with the best possible service and experience. Specifically, we may use your information for the following purposes:
Legal Compliance: To comply with legal obligations and protect the security and rights of our business and customers.-Personal Information:
Order Processing: To process and deliver your orders, manage payments, and provide updates about your purchase.
Customer Support: To respond to your inquiries, provide assistance, and handle any issues you may have with our products or services.
Personalization: To personalize your experience on our website, recommend products, and tailor our services to your preferences.
Marketing Communications: To send you promotional offers, newsletters, and updates about new products and services. You can opt out of these communications at any time.
Training Services: To manage enrollment, communication, and participation in our online and offline training programs.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
3. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
Regular Security Audits: We periodically review and update our security practices to ensure the safety of your data.
Data Encryption: We use industry-standard encryption protocols to secure sensitive information, such as payment details, during transmission.
Access Controls: Only authorized personnel have access to your personal information, and they are bound by confidentiality agreements.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you of any such changes.
Service Providers: We may share your data with trusted service providers who assist us in processing payments, delivering orders, or providing customer support. These providers are bound by strict confidentiality agreements.
Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.
5. Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us via the contact information provided below. Additionally, you may choose to:
- Opt-out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe using the link provided in the email or by contacting us directly.
- Request Data Deletion: You can request that we delete your personal information from our records, subject to any legal obligations we may have to retain certain data.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and improve functionality. You can control cookie settings through your browser, but disabling cookies may limit some features of our website.
7. Third-Party Links
Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
FeSe Millinery
Email: support@fesemillineryhats.com
Phone: +2348180617437
Festac Town, Lagos, Nigeria
By using our website or services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting FeSe Millinery with your personal information!